We will only email you billing information and account activity notifications. These may include:
- Notification of sent emails. For example, we'll let you know when a scheduled email campaign or RSS email has been sent. We'll also let you know when the test period for an A/B test is complete, and which version won.
- Account activation and authentication emails
- Disabling Two Factor Authentication
- Notification of login from a new device
- Password reset emails.
- Spam complaint warning emails.
- Billing information, if you are invoiced through this application, such as:
- Invoices.
- Payment errors like credit card declines or insufficient fund notices.
- Reminders to top-up email credits(if you use them, and have access to buy your own).
Please note:
- We will never request payment or account information from an email we send.
- If you are using a shared login, you may receive many emails relating to your account that you did not initiate. To prevent this and to ensure better security of your account, we recommend using unique logins for each user.
New subscriber notifications
Subscriber notification emails give you an immediate overview of who your audience is, where they're from, and how signups are performing over time.
You can choose to receive new subscriber notifications in one of two ways:
- Notify me instantly — You'll receive an email every time a new subscriber signs up to the lists you select.
- Send me a summary — You'll receive an email with a summary of your new subscribers at a frequency of your choosing:
- Daily
- Weekly ( selected by default, sent on Monday at 8am in your time zone)
- Monthly (sent on the first day of the month at 8am in your time zone)
Notification emails are only triggered when a subscriber signs up. Importing subscribers from a file will not trigger the notification, and the emails in that list will not be included in the notification's subscriber count.
Turn new subscriber notifications on/off
To change your new subscriber notification settings:
- Click Lists & subscribers, then click on a list.
- Select Settings in the left menu.
- Adjust your settings. When finished, click Save preferences.